Between Mondays
Honest field notes on running major IT programs: the governance, the politics, and the people problems the plan never mentions.
Start With Their Picture of Success
The strongest collaborations do not start with a plan. They start with a question. What does success look like to you? It is a simple thing to ask and an...
Recent essays
Process & Standardization
Why the Gaps You Find Are the Point
A few months into any process improvement effort, someone on the team says some version of the same...
Communication & Decision-Making
The Story Behind the Decision
How we communicate complex work, and earn the trust to lead through it There is a particular moment...
Change & Transformation Leadership
Why Transformation Feels Slow
Most people expect change to feel like change. They imagine a clear before and after, a moment where...
I’m Brad. I’ve spent more than 25 years in public sector management and leadership, and I currently lead a major technology modernization program for a state agency.
Between Mondays grew out of the Friday messages I wrote to my own team. It’s written for steady, team-first leaders doing the unglamorous work of holding things together while an organization changes around them.
The theme I keep coming back to is the gap between what we intend and what people actually experience. I try to own my side of that gap before I write about anyone else’s.